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Contact LobbiLink

Questions about your account, listings, payments, safety or partnerships? Send us a message and our team will help.

Marketplace support Safety help Listings guidance

Response Time

We typically respond within 24 hours

Platform support

Get help with your profile, stays, services, favourites, reports or messages.

Safety and trust

Tell us about suspicious activity, inappropriate listings or anything that makes you feel unsafe.

Packages and partnerships

Ask about paid packages, featured listings, billing, business accounts or collaboration ideas.

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Help center

Frequently asked questions

Quick answers before you contact the LobbiLink team.

View all FAQ

What is LobbiLink?

LobbiLink connects travellers who can offer useful services with people who need help around real stays, hotels, apartments, villas, hostels and other accommodation.

How do I get started?

Create an account, add where you are staying, then publish an offer if you can help others or a request if you need a service during your trip.

Do I need to add a stay before posting?

Yes. Offers and requests are connected to stays so results stay relevant to real destinations, dates and location preferences.

What services can be listed?

Common examples include photography, translation, local guiding, transport help, yoga, babysitting, digital assistance, luggage help and other legal travel-related services.