Frequently Asked Questions
Find quick answers about stays, services, safety, packages and support on LobbiLink.
FAQ list
What is LobbiLink?
LobbiLink connects travellers who can offer useful services with people who need help around real stays, hotels, apartments, villas, hostels and other accommodation.
How do I get started?
Create an account, add where you are staying, then publish an offer if you can help others or a request if you need a service during your trip.
Do I need to add a stay before posting?
Yes. Offers and requests are connected to stays so results stay relevant to real destinations, dates and location preferences.
What services can be listed?
Common examples include photography, translation, local guiding, transport help, yoga, babysitting, digital assistance, luggage help and other legal travel-related services.
How should I stay safe?
Check profiles and reviews, keep communication on LobbiLink, agree details in advance, meet in public places where possible and report anything suspicious.
Which package do I need for photos and visibility?
Free accounts can start using the platform. Featured Stay Boost allows one main offer photo, while Pro Traveller and Pro Plus can include additional offer photos and enhanced visibility.
How do reports work?
Use the report button on listings or profiles if something looks unsafe, misleading or prohibited. Admins review reports and can hide content, resolve the case or take account action.
How can I contact support?
Use the contact page for account, listing, package, safety or partnership questions. You can also email [email protected].